Privacy Policy

Last Updated: February 6, 2025

Kevin Block Law Office (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our SMS messaging system.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Schedule a consultation through our website or phone
• Fill out contact forms or questionnaires
• Communicate with us via email, phone, or SMS
• Engage our legal services

This information may include:

• Full name and contact information (phone number, email address, mailing address)
• Date of birth and citizenship information
• Immigration status and history
• Employment and education information
• Family information relevant to immigration matters
• Other information necessary to provide legal services

SMS Messaging Information

When you opt-in to receive SMS appointment reminders, we collect:

• Mobile phone number
• Appointment date and time preferences
• Consent timestamp and method (website or phone)
• Message delivery and response data

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses

2. How We Use Your Information

We use the information we collect to:

• Provide Legal Services: Evaluate your immigration case, prepare applications, and represent you before immigration authorities
• Send Appointment Reminders: Deliver automated SMS reminders for scheduled consultations and appointments (if you’ve opted in)
• Communicate with You: Respond to inquiries, provide case updates, and send important legal notices
• Improve Our Services: Analyze website usage and client feedback to enhance our practice
• Comply with Legal Obligations: Maintain records as required by bar associations and legal regulations
• Protect Rights: Enforce our terms and conditions and protect against fraud or illegal activity

3. SMS Messaging Practices

Message Frequency

You will receive 1-2 SMS messages per scheduled consultation (confirmation and reminder). We will not send marketing messages or promotional content via SMS.

Message and Data Rates

Standard message and data rates may apply based on your mobile carrier’s plan.

Opt-Out

You may opt-out of SMS messages at any time by:

• Replying STOP to any SMS message
• Contacting our office directly

Opting out of SMS will not affect your ability to receive legal services or communicate with us through other channels.

4. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information only in the following limited circumstances:

• Service Providers: Third-party vendors who assist with SMS delivery (Twilio), website hosting, or case management systems, under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or government authority
• Immigration Authorities: As necessary to submit applications and represent you in immigration proceedings (with your consent)
• Professional Consultants: Other attorneys or experts we may consult on your case (maintaining attorney-client privilege)
• With Your Consent: When you explicitly authorize us to share information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encrypted data transmission (SSL/TLS)
• Secure storage systems with access controls
• Regular security assessments
• Staff training on confidentiality and data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide ongoing legal services
• Comply with legal and ethical obligations (typically 7-10 years after case closure per Hawaii State Bar rules)
• Resolve disputes and enforce agreements

SMS messaging data (phone numbers and message logs) is retained for regulatory compliance purposes for a minimum of 3 years.

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from SMS messages or marketing emails
• Object: Object to certain processing of your information

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors without parental consent in the context of legal representation.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in the United States. By using our services, you consent to this transfer and processing.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt-out of sales (though we do not sell personal information).

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website with an updated “Last Updated” date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Attorney-Client Privilege

Please note that information shared with us in the course of legal representation may be protected by attorney-client privilege. This Privacy Policy does not waive or limit any legal protections, including attorney-client privilege and work product doctrine.